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I won $700 and it’s been 9 days and they tell me the same thing high volume of winnings due to the delay in the withdrawal. Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews. Your only available option is a short or longer break and self-exclusion, all of which must be activated by sending an email to It may take up to 24 hours to activate.
Preparing for a support request
The casino offers 24/7 support, and communication is available in multiple languages, including English and French. The email support address I used was On the downside, the casino doesn’t offer support via phone. We also know that the bonus of Monster Win is withdrawable, up to the limits in the table above. MonsterWin caught my attention immediately for the adventurous steampunk theme.
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